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Privacy Policy and GDPR

Privacy Policy and GDPR

Compliance with European Regulation 2016/679 (GDPR) on the protection of personal data

This page describes how the website of Studio Mercury Translations (hereinafter Mercury) (mercurytranslations.com) is managed with regard to the processing of personal data of the users who consult it.
This information is provided, also pursuant to art. 13 of Legislative Decree no. 196/2003 (and subsequent amendments) only for the Mercury company website and not for any other websites that may be consulted by the user through links available on this site.

The data controller

Following consultation of this site, data relating to identified or identifiable persons may be processed.
The data controller is Mercury Translations di Ubalducci Loredana – Via Aldo Moro, 37 – 25124 – Brescia (Italy).

Place of data processing

The treatment will be carried out electronically and manually, with methods and tools to ensure maximum security and confidentiality, by persons specifically charged in accordance with the provisions of Art. 31 et seq. Legislative Decree 196/03.
The personal data acquired from the site forms will be stored at the datacenter of the hosting provider Namecheap (Los Angeles – USA) and processed at the Data Controller’s premises only by technical staff of the Office in charge of processing, who are suitably trained.
No data deriving from the web service is communicated or disclosed to third parties except for the performance of services or performances requested or for promotion and marketing activities strictly connected to Mercury.
Some data may be transferred abroad, even outside the EU. You can find more information in the details on the processing of personal data for each service or contact us at the following address: gdpr@translations.eu.com

Processing methods and information security

Personal data shall be kept for a period not exceeding the purposes for which the data were collected and subsequently processed, and in any case not exceeding 15 years, unless the data are transformed into anonymous form.
The data controller does not use automated processes, including profiling, to achieve the purposes set out in this information notice.
We make every effort to ensure the security of the personal data of our customers and suppliers. We carry out a number of technical, administrative and physical controls to keep personal data confidential and secure.
In accordance with current legislation, specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorised access. For any information regarding security, please contact gdpr@translations.eu.com

Types of data processed

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or the domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the site: except for this possibility, at present the data on web contacts do not persist for more than seven days.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, as well as any other personal data entered, necessary to respond to requests.
By registering for the newsletter, the user’s email address is automatically added to a list of contacts to whom email messages may be sent containing information, also of a commercial and promotional nature, always and only related to Mercury.
We use Mailchimp as a newsletter service; this archive may reside outside the European Community. MailChimp, like any newsletter management platform, provides the Controller with information about who opens newsletters and clicks on links in order to improve communication between Mercury and its users.


Cookies. What are cookies?

Cookies are small text files that are saved on your computer or device while you are browsing and allow us to collect information about your online activity. They have a time limit after which they are deleted; some are deleted directly at the end of the session.

What are cookies used for?

Cookies allow us to make your browsing experience personalised and designed around your preferences. They also allow us to understand how we can improve our site to make it more enjoyable and easier to use.

What types of cookies do we use?

Technical cookies: these are essential for the website to work. This type of cookie allows you to navigate the site correctly, view items and use services.
No personal user data is acquired by the site in this respect.
We do not use cookies to transmit information of a personal nature, nor do we use persistent cookies of any kind, i.e. user tracking systems.

No cookies?

We explain how to manage, check and delete cookies from your device, depending on the browser you use:
Internet Explorer (http://support.microsoft.com/gp/cookies/en)
Mozilla Firefox (http://support.mozilla.com/en-US/kb/Cookies)
Google Chrome (http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647))
Safari (http://support.apple.com/kb/PH5042)
Opera (http://www.opera.com/browser/tutorials/security/privacy/)

Optional provision of data

Apart from what has been specified for navigation data, the user is free to provide personal data contained in the request forms to Mercury or indicated in contacts with the Office to request the sending of the newsletter, information material or other communications.
Failure to provide such data may make it impossible to obtain what has been requested.

Purpose of processing

The personal data provided will be processed by Mercury in compliance with the provisions of the Code for administrative purposes related to contractual requirements and for the consequent fulfilment of legal and contractual obligations deriving from the same, as well as the achievement of an effective management of business relations, to carry out statistics, to have a contact with the user and to send email messages.

The processing of the data is therefore necessary for the fulfilment of the obligations assumed towards its users, for the fulfilment of the obligations foreseen by the law, by a regulation or by the community legislation and for the exercise of one’s own rights in a judicial seat.
These purposes include:

the acquisition and management of requests for products and/or services and related administrative and fiscal fulfilments;
the acquisition of self applications
the sending of commercial/promotional/informative communications by mail, telephone, text message, fax, e-mail, also through the possible subscription to mailing lists and newsletters.
Rights of the interested parties

The interested party, at any time, may exercise, pursuant to Article 7 of Legislative Decree no. 196/2003 and Articles 15 to 22 of EU Regulation no. 2016/679, the right to:

a. ask for confirmation as to whether or not personal data concerning him/her exist;
to obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, where possible, the period of storage
obtain the rectification and erasure of data;
obtain the restriction of processing;
obtain the portability of the data, i.e. receive them from a data controller, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
to object to the processing at any time, including in the case of processing for direct marketing purposes;
object to automated decision-making concerning natural persons, including profiling.
to request from the data controller access to and rectification or erasure of personal data or restriction of processing concerning him or her or to object to the processing of such data, in addition to the right to data portability
 withdraw consent at any time without affecting the lawfulness of the processing based on the consent given before the withdrawal;
to lodge a complaint with a supervisory authority.

Requests should be addressed:

by e-mail, to: gdpr@mercurytranslations.com
or by post to Mercury Translations di Ubalducci Loredana – Via Aldo Moro, 37 – 25124 – Brescia

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